Resolving Workplace Conflict
Chamber Member Price: £135
Non-Member Price: £160
This course is designed primarily for first-line managers/team leaders who want to understand how to identify and manage conflict in the workplace.
After attending this course delegates will be able to:
- Recognise the value of group cohesion
- Understand the causes of conflict within the team
- Identify the short and long term effects of conflict on performance
- Understand strategies for dealing with difficult people
- Developing and maintaining group cohesion
- Recognising a range of difficult situations
- Understanding how conflict may develop
- Understanding how difficult situations may be resolved
- Effects of conflict on performance/individuals
- Minimising and resolving difficult situations
- Reduction in unwanted behaviour
- Options to resolve different situations
- A more harmonious working environment
Our Business Development Team are happy to answer any queries you may have regarding the availability of places. For further information on any of our services and courses contact them by telephone on 024 7623 1122, email at events@cw-chambertraining.co.uk
10% Early bird discount available for courses booked 3 months in advance.
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Understanding Workplace Stress
This course is designed primarily for first-line managers/team leaders who want to understand workplace stress, how to manage stress in the workplace, and support individuals.
Prices are subject to VAT.