Effective Communication

Chamber Member Price: £135

Non-Member Price: £160

This course is suitable for anyone who wants to improve their ability to communicate effectively in the workplace. We know the success of any organisation is influenced by the ability to build and maintain relationships with colleagues and customers in order that the organisations key aims and objectives are met. Team morale tends to be higher in a workplace where communication is good. Confidence is improved when employees have the information they need. The more people feel in control, the higher their motivation tends to be.

Key Objectives

After attending this course delegates will be able to:

Understand the communication cycle
Recognise and overcome barriers to communication
Consider the most effective means of communication
Understand the importance of listening

Course Outline

Stages in the communication process
Barriers to communication and how to overcome them
Different ways to communicate and their relative advantages and disadvantages
The importance of effective communication in the workplace
Methods to ensure effective communication in the workplace
Improve listening and questioning techniques

Key Benefits

More effective methods of communication
Increased confidence
Different strategies to overcome barriers
Improved skill and ability

Our Business Development Team are happy to answer any queries you may have regarding the availability of places. For further information on any of our services and courses contact them by telephone on 024 7623 1122, email at events@cw-chambertraining.co.uk

10% Early bird discount available for courses booked 3 months in advance.

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