Dealing with Underperformance
Chamber Member Price: £135
Non-Member Price: £160
This course is designed primarily for first-line managers/team leaders who want to understand how to identify and deal with underperformance.
After attending this course delegates will be able to:
- Understand the procedures to manage underperformance
- Collect evidence to inform decision making
- Apply capability to disciplinary procedures
- Appreciate the importance of record keeping
• Performance, attitude and behaviour issues
• Getting the basics in place
• Discipline vs Capability
• Managing Poor Performance
• The disciplinary process
- Improve interpersonal relationships between employers and employees
- Reduce iinappropriate behaviour
- Maintenance of appropriate workplace standards and expectations
10% Early bird discount available for courses booked 3 months in advance.