Communicating and Working with Others

Next Available Dates:

11 Mar 2025
15 Jul 2025
12 Nov 2025

Chamber Member Price: £150

Non-Member Price: £175

First impressions count, especially in roles that involve frequent internal and external communications.This course is designed to help individuals operate professionally and courteously, equipping them with the skills to break down communication barriers and respond appropriately to requests and enquiries. The course emphasises the importance of effective communication, a fundamental aspect of everyday life that not everyone masters. Professional communications are crucial for organisations and individuals to develop relationships and establish credibility. By focusing on plain English, appropriate grammar, tone and style, delegates will enhance their skills and gain the confidence to improve their communications.

Key Content

Recognising the impact of voice and tone
Using listening skills and questioning techniques
Increasing confidence to deal with calls competently
Delivering messages promptly and accurately
Effectively handling emails
Making the right impression and delivering the correct message
Understanding email etiquette
Understanding presentation and formatting
Using plain English

Our Business Development Team are happy to answer any queries you may have regarding the availability of places. For further information on any of our services and courses contact them by telephone on 024 7623 1122, email at courses@cw-chambertraining.co.uk

10% Early bird discount available for courses booked 3 months in advance.

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