Customer Service Essentials
Next Available Dates:
- 04 Jun 2025
- 08 Oct 2025
Chamber Member Price: £150
Non-Member Price: £175
Effective customer service is fundamental to every thriving business. This course empowers participants to understand and meet customers’ needs and expectations. Participants will also enhance their customer engagement skills, learn to handle challenges, resolve problems and develop the crucial interpersonal skills that underpin outstanding customer care.
- Inspiring excellent customer care in today’s competitive market place
- Developing effective customer communications
- Understanding the role of support services in delivering good service
- Creating and maintaining positive customer relationships
Our Business Development Team are happy to answer any queries you may have regarding the availability of places. For further information on any of our services and courses contact them by telephone on 024 7623 1122, email at courses@cw-chambertraining.co.uk
10% Early bird discount available for courses booked 3 months in advance.